reddit

How Major Brands Were Just Destroyed on Reddit

Reddit.com is a massive site (23.4 Million unique visitors per month) that offers messageboards (called subreddits or “subs”) on any topic you can imagine. Any user can create their own sub which others can subscribe to. Posts on subs can be voted up or down and popular posts are fed to the front page for […]

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A Multi-channel Fail Strategy: Amy’s Baking Company

All businesses make mistakes sometimes: an airline loses luggage, a restaurant mixes up an order, a shipment is damaged en route. But, what all smart businesses do is avoid trying to put out that customer relations fire with a can of gasoline, the gasoline here being social media. Restaurant owners Samy and Amy Bouzaglo tried […]

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